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- All
- Features & Usage
- Selling Trends & Transformation
- State of CRM
The State of CRM, Dec ’18 Roundup
Be it customer acquisition or customer retention, the strategy for both these sales and marketing functions hold CRM at its

The State of CRM, Oct ‘18 Roundup
Data held center-stage through most of 2018, as companies raced towards treating customers with the best experience throughout their journey.

Less Than 20% of the SMB Records in Your CRM Can Be Used for Personalized Marketing & Sales
A fresh analysis by BuzzBoard, using state-of-the art tools to measure data quality reveals that less than 20% of the

How To Scale a Sales Conversation: Let Machines Help
Remember the heartfelt conversation between astronaut Dave Bowman and the HAL 9000 supercomputer in 2001: A Space Odyssey? While that

Good Conversations Make for Great Business
To be successful in today’s business environment sellers need to be a source of fresh information for their prospects and

INFOGRAPHIC: SMBs & Social Media – Good Intentions vs Actual Activity
SMBs intended to do more social media marketing in 2017, but many failed to follow through. Here’s an analysis of

Why the iPad Makes for a Great B2B Sales Tool
THE MEDIUM IS THE MESSAGE: SHIFTING FROM PC PRESENTATIONS TO TABLET CONVERSATIONS BuzzBoard has been working with a number of

Enjoying the Silence: Helping Sales Reps Speak Volumes in a Noisy World
We live in a noisy, crowded world. As a sales professional, your day looks like this: numerous calls, voicemails, alerts,

Asking the Right Questions to Drive Engagement in Sales
Have you been to the doctor recently? When was the last time you went? I can hear my mother now
